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satisfacción (5)
http://purl.org/pe-repo/ocde/ford#5.02.04 (3)
cliente (2)
http://purl.org/pe-repo/ocde/ford#2.11.00 (2)
calidad del servicio (1)
clima laboral (1)
desarrollo organizacional (1)
gestión del conocimiento (1)
Gestión municipal (1)
información (1)